Behavioral Health Payer Directory
Insurance payer directory for behavioral health providers with credentialing guides, prior authorization contacts, VOB numbers, and billing tips.
Behavioral Health Insurance & Payer Directory
Credentialing guides, prior authorization contacts, VOB phone numbers, and billing tips for every major insurance payer in behavioral health.
46 payer guides
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Insurance Operations
Operational guides for working with behavioral health payers — credentialing, portal workflows, state-by-state billing, and code references.
Credentialing Guide
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Looking for a specific payer? Browse the directory below.
Showing 46 of 46 payer guides · filtered by
Content disclaimer: This content is for general information only and is not professional medical, clinical, legal, financial, billing, employment, or compliance advice. Requirements change frequently; verify details with qualified reviewers or contact for guidance specific to your situation.
- National Commercial
- Regional Commercial
- BCBS
- MBHO
- Medicaid MCO
- Medicare Advantage
- EAP
- Government
National Commercial Payers (5)
Major national insurance carriers with behavioral health coverage.
Aetna
CVS Health
Aetna, a CVS Health subsidiary, provides behavioral health coverage to millions through commercial, Medicare, and Medicaid plans.
- Guide
- National Commercial
Anthem
Elevance Health
Anthem is the largest BCBS licensee in the U.S., operating under Elevance Health with behavioral health managed by Carelon.
- Guide
- National Commercial
Cigna
The Cigna Group
Cigna is a major national insurer with behavioral health managed through Evernorth, serving commercial, Medicare, and Medicaid members.
- Guide
- National Commercial
Humana
Humana Inc.
Guide for behavioral health providers working with Humana, covering credentialing, prior authorization, VOB, and claims billing for treatment facilities.
- Guide
- National Commercial
UnitedHealthcare
UnitedHealth Group
UnitedHealthcare is the largest U.S. commercial insurer, covering 50M+ members with behavioral health managed through Optum.
Regional Commercial Payers (2)
Regional and state-level insurance carriers.
- Regional Commercial
- HN
Health Net
Centene Corporation
Health Net is Centene's California-based commercial and Medicare Advantage plan, covering millions of members across commercial, MediCal, and MA lines.
- Guide
- Regional Commercial
Kaiser Permanente
Provider guide for Kaiser Permanente covering the integrated care model, external contracting, and authorization processes.
Blue Cross Blue Shield Plans (13)
BCBS plans and affiliates with behavioral health benefits.
- Blue Cross Blue Shield
- AB
Anthem BCBS of New York
Elevance Health
Anthem BCBS of New York (formerly Empire BCBS) is Elevance Health's NY licensee, covering millions through commercial, Medicare Advantage, and Medicaid plans.
- Guide
- Blue Cross Blue Shield
- BO
BCBS of Massachusetts
Independent BCBS licensee (nonprofit)
BCBS of Massachusetts is the state's largest health insurer, a nonprofit licensee serving members through commercial, Medicare Advantage, and Medicaid plans.
- Guide
- Blue Cross Blue Shield
- BO
BCBS of Michigan
Independent BCBS licensee (nonprofit mutual)
Blue Cross Blue Shield of Michigan is MI's largest health insurer, a nonprofit mutual serving members through commercial, Medicare, and Medicaid plans.
- Guide
- Blue Cross Blue Shield
- BO
BCBS of Tennessee
Independent BCBS licensee (nonprofit mutual)
BlueCross BlueShield of Tennessee is TN's largest health insurer, a nonprofit BCBS licensee serving members through commercial, Medicare, and Medicaid plans.
- Guide
- Blue Cross Blue Shield
Blue Cross Blue Shield
BCBS is a federation of 33 independent health insurers covering approximately 115 million members as of 2025 across all 50 states.
- Guide
- Blue Cross Blue Shield
CareFirst BlueCross BlueShield
Independent not-for-profit; owned by its members
CareFirst BCBS provider guide for behavioral health — credentialing, VOB, prior auth, billing across MD, DC, and Northern Virginia (mid-Atlantic BCBS licensee).
- Guide
- Blue Cross Blue Shield
Florida Blue
GuideWell Mutual Holding Corporation
Florida Blue provider guide for behavioral health — credentialing, VOB, prior auth, billing. Florida BCBS licensee (GuideWell) across commercial and MA plans.
- Guide
- Blue Cross Blue Shield
HCSC
(independent mutual legal reserve company)
HCSC is the fourth-largest US health insurer and operates Blue Cross Blue Shield plans across five states, serving approximately 27 million members.
- Guide
- Blue Cross Blue Shield
Highmark
Highmark Health
Highmark BCBS provider guide for behavioral health — credentialing, VOB, prior auth, billing across PA, DE, WV, and NY (Highmark Health network).
- Guide
- Blue Cross Blue Shield
Horizon BCBS of New Jersey
Independent not-for-profit health service corporation
Horizon BCBS NJ provider guide for behavioral health — credentialing, VOB, prior auth, billing via Horizon Behavioral Health (NJ's largest BCBS insurer).
- Guide
- Blue Cross Blue Shield
- IB
Independence Blue Cross
Independence Health Group
Independence Blue Cross is SE Pennsylvania's dominant BCBS insurer, covering the 5-county Philadelphia region through commercial, Medicare, and Medicaid plans.
- Guide
- Blue Cross Blue Shield
- PB
Premera Blue Cross
Independent BCBS licensee (nonprofit)
Premera Blue Cross is the largest independent BCBS licensee in the Pacific Northwest, serving WA and AK via commercial, Medicare, and Medicaid plans.
- Guide
- Blue Cross Blue Shield
Regence
Cambia Health Solutions
Regence is a Cambia Health Solutions BCBS licensee covering ID, OR, UT, and portions of WA — serving members through commercial, Medicare, and Medicaid plans.
Managed Behavioral Health Organizations (6)
Specialty behavioral health carve-out organizations.
- Managed Behavioral Health
- BH
Beacon Health Options
Elevance Health (via Carelon Behavioral Health)
Beacon Health Options merged into Carelon Behavioral Health in 2023. Active providers must now use Carelon. Legacy reference page for Beacon searches.
- Guide
- Managed Behavioral Health
Carelon Behavioral Health
Elevance Health (formerly Anthem)
Provider guide for Carelon Behavioral Health, the managed behavioral health organization under Elevance Health serving Anthem members.
- Guide
- Managed Behavioral Health
- EB
Evernorth Behavioral Health
The Cigna Group
Evernorth Behavioral Health is The Cigna Group's BH arm, managing mental health and SUD benefits for Cigna commercial and employer-sponsored plans nationally.
- Guide
- Managed Behavioral Health
Lucet
Blue KC and Blue Cross and Blue Shield of Kansas (joint venture)
Lucet (formerly New Directions Behavioral Health) is a national MBHO and behavioral health carve-out manager, jointly owned by Blue KC and BCBS of Kansas.
- Guide
- Managed Behavioral Health
Magellan Health
Centene Corporation
Magellan Health provider guide for behavioral health — Centene-owned MBHO administering commercial, Medicaid, and federal BH benefits nationwide.
- Guide
- Managed Behavioral Health
Optum Behavioral Health
UnitedHealth Group / Optum
Provider guide for Optum Behavioral Health, the managed behavioral health organization administering UnitedHealthcare benefits.
Medicaid Managed Care Organizations (9)
State Medicaid managed care plans with behavioral health coverage.
AmeriHealth Caritas
AmeriHealth Caritas Family of Companies (jointly owned by Independence Health Group and Blue Cross Blue Shield of Michigan)
AmeriHealth Caritas Medicaid MCO provider guide for behavioral health — credentialing, VOB, prior authorization, billing across its multi-state footprint.
- Guide
- Medicaid MCO
CareSource
(independent not-for-profit health plan)
CareSource Medicaid MCO provider guide for behavioral health — credentialing, VOB, prior authorization, billing across its multi-state footprint.
- Guide
- Medicaid MCO
Centene / WellCare
Centene Corporation
Provider guide for Centene Corporation and its subsidiaries including WellCare, Ambetter, and state Medicaid managed care plans.
- Guide
- Medicaid MCO
Healthfirst
Provider-sponsored nonprofit (founded by NYC hospital systems)
Provider guide for Healthfirst NY — Medicaid managed care, HARP, and Medicare Advantage credentialing, VOB, authorization, and billing for behavioral health.
- Guide
- Medicaid MCO
- KF
Keystone First
AmeriHealth Caritas
Keystone First Medicaid MCO provider guide for southeastern PA — credentialing, prior authorization, VOB, and behavioral health billing (AmeriHealth Caritas).
- Guide
- Medicaid MCO
- LC
L.A. Care Health Plan
Public nonprofit HMO (governed by a public board; independent of commercial insurers)
Provider guide for L.A. Care Health Plan Medi-Cal MCO in Los Angeles County — credentialing, VOB, prior authorization, and billing for behavioral health.
- Guide
- Medicaid MCO
- MH
Meridian Health Plan
Centene Corporation
Provider guide for Meridian Health Plan Medicaid MCO in Michigan and Illinois — credentialing, prior authorization, VOB, and billing for behavioral health.
- Guide
- Medicaid MCO
Molina Healthcare
Provider guide for Molina Healthcare Medicaid plans covering credentialing, authorization, VOB, and billing across 19 states.
- Guide
- Medicaid MCO
- SH
Sunshine Health
Centene Corporation
Provider guide for Sunshine Health Florida Medicaid MCO — credentialing, prior authorization, VOB, and behavioral health billing for Florida treatment centers.
Medicare Advantage Plans (2)
Medicare Advantage plans offering behavioral health benefits.
- Medicare Advantage
- DH
Devoted Health
Devoted Health, Inc. (private, VC-backed)
Devoted Health is a tech-enabled Medicare Advantage startup in ~15 states. Provider guide for behavioral health credentialing, prior auth, and billing.
- Guide
- Medicare Advantage
- SH
SCAN Health Plan
SCAN Group (nonprofit)
SCAN Health Plan is a nonprofit Medicare Advantage organization serving CA, AZ, NV, NM, and TX. Provider guide for behavioral health credentialing and billing.
Employee Assistance Programs (5)
EAP providers that cover behavioral health services.
ComPsych
ComPsych Corporation (privately held)
ComPsych provider guide for behavioral health — EAP assessment, short-term counseling, authorization, care-navigation, and billing context.
- Guide
- Employee Assistance
Lyra Health
Lyra Health, Inc. (VC-backed, private)
Lyra Health provider guide for behavioral health — enterprise EAP platform for Fortune 500 employers offering short-term therapy, coaching, and medication.
- Guide
- Employee Assistance
- MH
Modern Health
Spring Care, Inc. (VC-backed, private)
Modern Health is an employer-sponsored digital EAP and behavioral health benefit platform offering short-term therapy, coaching, and self-guided content.
- Guide
- Employee Assistance
- OE
Optum EAP
UnitedHealth Group / Optum
Optum EAP, branded as Live and Work Well, is UnitedHealth Group's employer-sponsored EAP — distinct from Optum Behavioral Health's medical-benefit network.
- Guide
- Employee Assistance
Spring Health
Spring Care, Inc. (VC-backed, private)
Spring Health provider guide for behavioral health — digital-first EAP with matching, short-term therapy, Care Navigator handoffs, and billing context.
Government Programs (4)
Government-administered behavioral health coverage programs.
Medicaid
Behavioral health provider guide to Medicaid covering federal/state structure, managed care, IMD exclusion, 1115 waivers, and enrollment.
- Guide
- Government
Medicare (Original / FFS)
Centers for Medicare & Medicaid Services (CMS)
Original Medicare fee-for-service guide for behavioral health providers covering Part A and Part B, MACs, PECOS enrollment, OTP benefit, and claims.
- Guide
- Government
TRICARE
US Department of Defense — Defense Health Agency (DHA)
TRICARE behavioral health provider guide — military/DHA regional contractors, Prime and Select plans, credentialing, authorization, and claims.
- Guide
- Government
VA Community Care Network
US Department of Veterans Affairs
VA Community Care Network provider guide for behavioral health — Optum and TriWest regions, referrals, authorization, and claims for Veteran care.
No insurance payers found matching your search.
Official sources
- Provider Portalcigna.com
- Provider Portaluhcprovider.com
- Provider Portalbcbs.com
- Provider Portalcignaforhcp.cigna.com
- Provider Portalmedicaid.gov
- Provider Portalcms.gov
- Provider Portaltricare.mil